We were headed to Smith's and on the way we were reminiscing about how much of the time during my growing up years we had gone to Smith's. My mom mentioned that she hadn't been to Smith's in a really long time as she usually goes to a grocer closer to home.
Our experience once inside Smith's was definitely one to remember. The purpose of going to Smith's was to purchase some cinnamon bread that no other grocer carries. My mom was going to "stock" up. Well of course because she came to "stock" up there were only two loaves left and as my mom put it "this will feed our family for one meal."
Needless to say some more loaves would have been nice. So my mom decides to ask one of the girls working near the bakery. Here is how the conversation went...
Mom: Do you by chance have any more loaves of this bread in the back?
Teenage punk girl: I have NO IDEA! [said with a hint of valley girl and a little too much attitude]
Nice helpful boy: You know they might. I will go check.
[I just want to point out that one of these two paid attention in customer service training and the other did not. I'll let you take a guess on that one.]
Nice helpful boy: Sorry, there weren't any back there.
Teenage punk girl: [Now decides to share her wisdom about the cinnamon bread] Yeah, they bake that fresh everyday. So once its gone its gone.
[Thank you teenage punk girl. So glad you told us this AFTER you claimed to have "NO IDEA" with what was going on]
I may or may not have re-enacted this a couple times, one of which teenage punk girl might have over heard and decided to try out that thing they call customer service.
The fun didn't end there though. We went to check out and my mom asked about the Fresh Values card that Smith's offers. Specifically my mom just wanted to know if it was free. The girl filled us in and graciously allowed us to have the discount without having to sign up that day. Then we get to the humorous part. She then proceeds to ask...
"Did you just move here?"
What!??????? What kind of question is that? Do you just assume that if we have the nerve to not have a Fresh Values card that we must be from out of town? It had to be the weirdest question I have ever been asked. I wanted so badly to know what her thought process to come to the conclusion that it would be a good thing to ask us that.
We left Smith's vowing never to return.